Commercial
Egyptian
group
The Commercial Egyptian Group is a B2B company, The one of the fastest growing organizations in Egypt; we are focused on delivering competent customer service experiences in food quality through a broad array of diversified food and beverage brands.
customers Satisfaction
Satisfied customers are the core of our business with over 50 employees serving this mission, established in 2016, with a presence in more than 10 countries and total revenues exceeding $4.2 million in 2021.
FOUNDED OVER 7 YEARS AGO
we have varied and wide business interests, starting from managing successful businesses, investments across a number of sectors, and having long-term partnerships with some of the world’s leading brands.
Worldwide expansion
The Commercial Egyptian Group takes a patient-capital approach to expanding into new sectors and geographies.
Investment
& Partnership
We make long-term investments in businesses, in partnerships, and in people.
We are continuously seeking new opportunities, partnerships, and relationships to drive growth.
Core Values
Our culture is based on a set of four values – Quality, Innovation, Commitment to customers, Passion – that shape our individual behaviors and hence the way the company behaves. They ensure we are all working from a commonly understood base that can be consistently applied across our organization.
Our values need to be lived every day, used to help us work through any market challenges we may face and help us recognize and celebrate our achievements. They guide us in our dealings with colleagues, customers, suppliers, partners and the communities we serve.
There are also some additional expectations for those of us who have a responsibility for managing people as well as our leaders.
Core values
1. Quality
A company that puts quality first as a core value is one that will attract a type of customer that’s not afraid to pay the price for a product that works well and does the job straight out of the box.
You also gain a reputation for high standards of quality that helps your business stand out from the rest. Every business owner should take pride in providing high value products and services. Quality ensures customer satisfaction, increased profitability, and overall growth.
Core values
2. Innovation
Greek philosopher Heraclitus wrote that, “the only constant in life is change.” Creative thinking that sparks innovation should be encouraged and rewarded.
This is what should help your staff to redefine the standard of excellence to stay relevant and keep up with changing needs.
Core values
3. Commitment to Customers
When it comes to customer commitment, this is the way that you treat customers to can make or break your business it means providing top-notch customer service. There’s a saying that “the customer is always right.” It’s shorthand for the fact the customer is choosing you based on services that matches their specifications. Let your team develop customer relationships which make a positive difference. Setting goals and objectives, it’s a great way to help your employees understand their value when it comes to customer service doesn’t just improve your bottom line.
Core values
4. Passion
People who are passionate about what they do enjoy the challenge of coming to work each day. People with passion are continually growing personally and professionally.